I ordered a wheelchair on 10/10/2016, they got paid by my bank the same day, today is 10/25/2016 and I am still waiting... Their web site advertise that this particular products will "leave the warehouse in 4-5 business days' LIE.
If you call to ask for status you get more lies, arrogances and they even hung up the phone on you... forget that they will greet you either.
Two days ago I learned that the chair is coming from Shanghai, China so who knows when I will get the chair I paid for 15 days ago.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of misrepresentation and customer service. Please immediately contact the author of this review to discuss poor customer service of 1800wheelchair shipping service. 1800wheelchair needs to offer any options to resolve the issue according to poster's claims.